21 Things - Basics

Q7. Email

1. Basics


What is an email? Do you know the appropriate way to compose and respond to online communications? This is an introduction to email.

This Quest takes you to some short online tutorials that will show you the basics of sending an email and provide some helpful tips.

I Can Statements

  • list the basic components of an email
  • apply basic email etiquette and safety
  • compose an email message
  • open, read, and reply to an email message
  • forward an email message
  • add an attachment to an email message

Key Vocabulary

The list is quite long for this Quest so we have added them to a Document File that you can use to study before testing your knowledge.

Test your knowledge with the Vocabulary Game and Multiple Choice Set in the box below. 

Check your knowledge with the Vocabulary Game and 4-question Quiz in the box below

Four-question Quiz


Vocabulary Quizlet Matching Game: Note that you can change the Quiz mode to Match, Test, Learn, Flash Cards, Spell using the selection list at the bottom right of the activity that says "Choose a Study Mode."  Direct Link




1. Open and copy this Email Etiquette Learning Log to use as you do the following activities:

  • Open a web browser and look through the Introduction to Email and learn about:
    • How email compares to regular postal mail
    • Email addresses
    • Different email providers
    • The features of the one you use if you have an email account

2. Learn about the Common Email Features and then take the quiz.

  • Inbox, message pane, compose pane, subject, Cc, Bcc, body, signature, send, formatting options, attachments, emoticons, trash, drafts.
  • Take this challenge quiz and see how you do. Good luck!

    CHALLENGE QUIZ  - use this password: email
    Note, this Quiz refers to Gmail, however the basic information applies to most of the other providers as well.

3. How to's for Gmail

How to's for Microsoft Outlook

3. "Something New I Learned" about email.
      Options (check with your teacher)

a. If you have an email address of your own:

  • Email your instructor with his/her permission.
  • Ask your instructor for his/her email address if you do not know it.
  • In the email make the subject Something New I Learned About Email.
  • Then explain two-three things you learned.                                   

b. If you do not have an email address of your own:

  • Copy and use this Practice Email Template
  • Fill it out on your computer. You can also print or write it out by hand.
  • Check with your instructor for additional directions.

c. Add it to your Student Showcase Portfolio or Student Checklist

4. Your Digital Citizenship Discussion or Reflections:

a. How is creating an email similar to texting or snapchatting? How are they different? How is the structure different or the same?

b. How might the structure of your email messages change depending on the person you are sending it to? How do you or don't you follow good Digital Etiquette rules of the road?


Completing your Quest

Complete the steps and follow the directions from your instructor about this email lesson. If you have an email account, you will be asked to email your instructor. They may provide additional instructions.

 Check off this Quest on the 21t4s roadmap 

Learn about Email Etiquette in Quest 8


MITECS  Michigan Integrated Technology Competencies for Students, and

ISTE Standards for Students

1. Empowered Learner
d. Understand the fundamental concepts of technology operations, demonstrate the ability to choose, use and troubleshoot current technologies, are able to transfer their knowledge to explore emerging technologies

2.Digital Citizen 
d. Students manage their personal data to maintain digital privacy and security and are aware of data-collection technology used to track their navigation online.