21 Things - Basics

Q8 Email Etiquette

1. Basics

A Video Introduction to 21t4s Digital Breakout Activities

Direct link to this video (3:44)


This Quest introduces some important things you might experience when using email. The goal of this Quest is for your class to review what you know about Email Etiquette and Safety through the following activity and class discussion and then to create a classroom guide to Email Etiquette and Safety.

In addition, this Quest introduces a Digital Breakout Activity as a collaborative learning activity. It can take the place of the Standard Quest. The video above explains what one is, and provides some hints about discovering the clues and solving the one on this Quest. There are more of these Breakouts that will be part of future Things and Quests.

I Can Statements

  • list the basic components of an email
  • apply basic email etiquette and safety
  • use online resources to solve an online breakout activity

Key Vocabulary

  • Digital Breakout: This is an activity that provides 'hidden' clues on a web page to solve puzzles to "Breakout" (or master) some challenge.

  • Etiquette: Etiquette is a code of polite conduct. In other words, it is having good manners. 

  • Flame: A flame is an abusive message posted on the Internet or sent by email.

  • Hoax: A hoax is a plan to deceive someone.

Play the Vocabulary Game below to practice the Key Vocabulary

You can change the Quiz mode to Match, Test, Learn, Flash Cards, Spell using the selection list at the bottom right of the activity that says "Choose a Study Mode." Direct Link


There are two parts to this Quest. Check with your teacher about the option(s) your class is to use.

A. Proceed with the Digital Breakout Activity below to learn about Email Etiquette through solving clues and puzzles. If this is your choice, we recommend working with a classmate or in a small group to solve it.

B. Open the Standard Quest Activity Content Box to view and explore videos about: File attachments, Email FWD, Flames, Too Quick To Respond, and Caught,

Near the bottom is a suggestion for Completing this Quest by creating a classroom "Guide to Email Etiquette & Safety."

A. The Digital Breakout Activity


1. If this is your first 21t4s Breakout Activity please open the Content box on the right side titled: What is a Digital Breakout? The video included will provide some hints for getting started.

2. This is a challenge activity to use what you have learned in Basics to solve puzzles and unlock the clues to 'breakout' of it. We recommend working with a classmate when possible.

3. This is the link to enter the Escape From Tech Basics Breakout Challenge.

Screenshot of the Escape from Tech Basics image


Please be sure to tell us what you think of this Breakout Activity so that we can meet your needs better. Teachers and Students please use this link for a very short survey about this breakout.


Explore and watch the videos in the five sections below. Your teacher may divide you up into small groups and assign individual ones. The goal is for you to create a classroom "Guide to Email Etiquette & Safety".

The following episodes are just a glimpse into some things you may experience. You will learn about other situations in the Quests in Thing 6 CyberSafety, and many of you may have siblings or relatives whom you have heard talking about something that happened to them.


In this episode a file with an .exe file extension was attached to an email. In the second part of it, a photo was attached as a joke. Has this ever happened to you or a friend? 

Direct link to this video

2. Email FWD (forwarding)

One friend confronts another about forwarding emails.

Direct link to this video

3. Flames

Two friends talk about flames, the damage they do, and someone learns it is not easy to get away with sending mean or illegal things via email or text.

Direct link to this video

4. Too Quick to Respond

Two friends discuss a new app and a sending-before-thinking experience.

Direct link to this video


A student, younger than 13, is using email and his brother and dad have some words with him.

Direct link to this video

Read the COMPLETING THIS QUEST section below and create a Guide to Email Etiquette & Safety.

Completing this Quest

Create a classroom "Guide to Email Etiquette & Safety"

Your Guide might be a poster, video,or other type of media (e.g. presentation, animation, web page, school newspaper article, school announcement). 

Consider some personal what if's as you create your guide:

  • What if I or a classmate get an email with a flame, spam, or hoax?
  • What if a friend sends an email, with an attachment that makes you uncomfortable or concerned?
  • Share your guide (other classrooms, family member, administrator, or others.

Possible Rubric 

Check off this Quest on the 21t4s roadmap 

Basics Bonus Gold Quests: There are three bonus Quests in the Basics Gold section. Check them out and ask your teacher if you should do one or more of them.

Please Visit the Basics Graduation Page to learn about awards and digital badges.




MITECS  Michigan Integrated Technology Competencies for Students, and

ISTE Standards for Students

1. Empowered Learner
d. Understand the fundamental concepts of technology operations, demonstrate the ability to choose, use and troubleshoot current technologies, are able to transfer their knowledge to explore emerging technologies

2. Digital Citizen
b. Engage in positive, safe, legal and ethical behavior when using technology, including social interactions online or when using networked devices
d. Manage their personal data to maintain digital privacy and security and are aware of data-collection technology used to track their navigation online

3. Knowledge Constructor
a. Plan and employ effective research strategies to locate information and other resources for intellectual and creative pursuits

A Digital Breakout may also be called a Digital Escape Room.

This is a web-based, game-like activity where students use clues to unlock a series of puzzles or activities to solve a challenge (or to escape a digital room).

Students frequently work together, (conference, or chat) as they work to locate and solve clues.

For additional help view this short video (3:44) showing how to use clues and hints to solve the Escape From Tech Basics located on the Thing 1.Basics Quest 8 page.