Personal networks

Q1 Life Online STEP 3: AI Chatbots & Friendship

14. Social Networking
Screenshot of AI Chatbots & Friendship lesson from Commonsense, girl looking at a computer screen with a chatbot saying


This is a lesson from Commonsense Education for  Grades 6-12 - AI Literacy - Am AI Your Friend?

1. Open the slide deck (recommended to be shown by the teacher on a large screen) "AI Chatbots & Friendship"

  • As you proceed through the slides, you will be encouraged to suggest additional qualities of a good friend for the list on Slide 5.
  • Continue to proceed through the slides. You will be asked to contribute your ideas for the topic  "Why might people interact with an AI chatbot?" (on slide 9).
  • Slide 10 presents a scenario for discussion and there is an optional scenario provided that you can copy or download, Am I Your Friend? and complete.
  • Continue through the remaining slides to complete the lesson.
  • For those completing the optional Am I Your Friend activity, you might share and discuss your responses.

Miscellaneous information for thoughtful consideration

Some Chatbots Statistics: By 2027, chatbots are predicted to become the primary channel for customer service in 1/4 of all businesses (Gartner), primarily because of the quick response time, quick access to information, and to route calls to relevant departments or agents.

Some considerations: 

  • "Friendships are among the most important connections individuals make in life and a critical component of psychological health and wellbeing in lifespan development", (Erikson, 1968).
  • "Social chatbots are artificial intelligence (AI) dialogue systems capable of having social and empathetic conversations with users (Ho et al., 2018; Zhou et al., 2020)."

FYI: Some benefits, concerns, and future needs about chatbots in education...

  • "The research findings emphasize the numerous benefits of integrating AI chatbots in education, as seen from both students' and educators' perspectives. 
    • We found that students primarily gain from AI-powered chatbots in three key areas: homework, and study assistance, a personalized learning experience, and the development of various skills." 
    • 'Concerns from this literature review were related to AI applications such as reliability, accuracy, digital inequality and ethical considerations' (Source of this review).
    • Conclusions of the review: "The findings emphasize the need to establish guidelines and regulations ensuring the ethical development and deployment of AI chatbots in education."

MITECS  Michigan Integrated Technology Competencies for Students, and

ISTE Standards for Students

1. Empowered Learner
a. Articulate and set personal learning goals when appropriate and to make choices on how to meet them, develop strategies using technology to achieve them and reflect on the learning process. 
d. Understand the fundamental concepts (basics) of technology operations, demonstrate the ability to choose, use and troubleshoot current technologies and are able to transfer their knowledge to explore emerging technologies

2. Digital Citizen
a. Cultivate and manage their digital identity and reputation and are aware of the permanence of their actions in the digital world
b. Engage in positive, safe, legal and ethical behavior when using technology
c. Manage their personal data to maintain digital privacy and security