Q2. What's Your Problem? Step 1

STEP 1 

You will be using empathy to begin learning how to define a problem.

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Example of a SCENARIO: 

• Ralph is a high school student who spends 8 hours a day in class. Most of the time Ralph has to sit in uncomfortable chairs and be sitting up and facing the front of the room. When Ralph moves between classes, he carries a large backpack. When he gets to class he needs a place to put his stuff.

5-Chair Scenario Activity:

Copy or download the 5-chair Scenario document. 

Then, work independently, and add your answers to the document after reading each of the individual's scenarios: 

• How do you think the individual identified feels?
• What needs might they have?
• What problems might they have that you could help find a solution for?