Q2. What's Your Problem? Step 2
STEP 2 PAGE: Empathize mode
When using design thinking, we usually start addressing issues by trying to truly understand the people who are affected by the issue. We build understanding or empathy by making observations of the users, their needs, and how they feel about the issue. In the 5-chair activity on the Step 1 Page, you showed empathy for each person by identifying the needs they had.
Play the video about Empathizing in Design Thinking (5:03)
Empathizing in Design Thinking
In the scenarios you just completed it often helps to organize your observations into a table.
Review the example scenario about Ralph in the table provided. It is an example of organizing the observations into a Who? What? and Why? table.
|Ralph (high school person)||uncomfortable, sore/stiff muscles||has to sit in uncomfortable chairs, sits for a long time during the school day|
|Ralph (high school person)||cluttered, disorganize||`no spot to put his large backpack and things|
In your team's Design Thinking Workbook you will be expected to fill in a table like this as you use the empathize mode for your problem.
Below is an image of the Who? What? Why? table in the Design Thinking Workbook (Slide 7) that your team will be using on the Step 4 page in this Quest.
Competencies & Standards
MITECS Michigan Integrated Technology Competencies for Students, and
3. Knowledge Constructor
c. Curate information from digital resources using a variety of tools and methods to create collections of artifacts or solving authentic problems
d. Build knowledge by actively exploring real-world issues and problems, developing ideas and theories and pursuing answers and solutions
7. Global Collaborator
d. Students explore local and global issues and use collaborative technologies to work with others to investigate solutions